Legal Policy

1.1 Acceptance of Terms

By accessing and using Truetalk, you acknowledge that you have read, understood, and agree to comply with these Terms & Conditions. Continued use constitutes acceptance of any changes.

1.2 User Eligibility

• Users must be at least 18 years old (parental consent required for minors)
• Counselors must be certified professionals with verified credentials

1.3 Use of Services

• Ethical and respectful communication required at all times
• Strict prohibition of harassment, hate speech, or discrimination
• Confidentiality of all counseling sessions
• No misrepresentation of identity or false information

1.4 Payments & Refunds

• Full payment required before session booking
• 24-hour cancellation policy for refunds
• 50-50 revenue split between Truetalk and counselors

2.1 Data Collection & Usage

• Collection of name, email, session history, and payment details
• No third-party sharing without explicit consent

2.2 Confidentiality

All conversations protected under professional ethical guidelines. Counselors prohibited from disclosure except in life-threatening situations.

3.1 Role & Responsibilities

• Provide ethical, non-judgmental mental health support
• Maintain strict confidentiality
• Accurate representation of qualifications

3.3 Non-Compete & Confidentiality

Prohibition of client solicitation outside platform. Breach results in termination and potential legal action.